在人們往來(lái)越來(lái)越密切的今天，我們常常要運(yùn)用到道歉信，道歉信可以幫助我們表示遺憾和歉意，表明愿意補(bǔ)救的愿望，提出建議或安排。大家知道道歉信的格式嗎？以下是小編精心整理的英文商務(wù)道歉信范文，希望能夠幫助到大家。
英文商務(wù)道歉信范文1
Dear Mrs. Hoo.
I feel I owe you a personal apology for my insensitive comment at the meeting yesterday. I know these days since John's funeral have been very difficult for you, and I was clearly out of order in making reference to “merry widows.” I'm sorry you had to suffer from my foolishness.
I hope you will be able to forgive me. I have tremendous respect for you and your abilities, and I hope we can continue to work well together. I'm terribly sorry.
Regards,
Tom
親愛(ài)的'胡夫人：
我為我在昨天會(huì)議中的不當(dāng)言辭向您道歉。我知道，自約翰下葬以后，這些日子您一定是非常難過(guò)的，而我居然說(shuō)起“快樂(lè)的寡婦”之類(lèi)的話，我想當(dāng)時(shí)我一定是腦子出了問(wèn)題。很抱歉，都是因?yàn)槲业挠薮澜o您帶來(lái)了痛苦。
我希望您能原諒我。我非常尊重您本人以及您的能力，并且希望我們能夠繼續(xù)在一起愉快地工作。我真的非常非常抱歉。
此致
敬禮!
英文商務(wù)道歉信范文2
Dear Ms Jeremy,
Thank you for your letter of 6 October. After supplying your restaurants for 5 years, I was extremely sorry to hear that the batch of bowls and forks which you received on 2 September was not of usual quality.
After careful investigation, we found that the cause of the problem was a faulty packing machine. It has now been repaired. I can promise you that this type of problem will not happen again.
According to the sales contract between us, we will, of course, replace your faulty delivery free of charge.
I would like to offer our apologies once again and thank you being an excellent customer.
Yours sincerely,
XXX
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