道歉信是指因過(guò)失或疏忽做錯(cuò)了事，給別人帶來(lái)了麻煩或損失，發(fā)覺(jué)后要立即寫(xiě)信給對(duì)方賠禮道歉時(shí)寫(xiě)的信件。道歉是一種禮貌，道歉信要寫(xiě)得坦率，誠(chéng)懇。
道歉信通常包括三部分內(nèi)容：
1、表示歉意，道歉的原由；
2、出現(xiàn)差錯(cuò)的原因，提出彌補(bǔ)措施；
3、請(qǐng)求原諒。語(yǔ)言要誠(chéng)摯，解釋的理由要真實(shí)。好的道歉信不僅會(huì)取得對(duì)方的諒解，還會(huì)增進(jìn)彼此的感情。
寫(xiě)作三步曲：
表示歉意→說(shuō)明具體原因、提出補(bǔ)救辦法→再次致歉，希望得到理解。注意：
理由要盡量合理，違反生活常識(shí)將導(dǎo)致扣分；盡量提供一個(gè)合適的`補(bǔ)救辦法，使行文更加順暢。
范文解析：
directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize.
write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address.
dear mr. smith,
i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.
sincerely yours,
wang hua
◆常用句式：
1、i am writing to apologize for … /i am writing to say sorry for
我寫(xiě)這封信是因……向你致歉。
2、i would like to give you my apology for…
對(duì)于……我向你道歉。
3、please accept my sincere apology for…
關(guān)于……請(qǐng)接受我真誠(chéng)的道歉。
4、i am indeed very sorry for what i said/did, but believe i had no
intention to…
對(duì)于我說(shuō)的話/做的事，我確實(shí)感到很抱歉。但請(qǐng)相信，我并非故意要……
5、please forgive me for a stupid choice of words.
請(qǐng)?jiān)徫艺f(shuō)話欠妥。
6、i feel awfully sorry about it and want you to know what happened.為此我感到非常內(nèi)疚，所以想告訴你實(shí)情。
7、please accept my apologies for my oversight. 請(qǐng)?jiān)徫业氖韬觥?8、please allow me to say sorry again. 請(qǐng)?jiān)试S我再次表示歉意。
9、i sincerely hope you can understand my situation/think in my position and accept my apologies.
我真心希望你能理解我的處境/設(shè)身處地地為我考慮，并接受我的道歉。
10、once again, im sorry for any inconvenience caused/you have sustained.
對(duì)于造成的不便我再次表示歉意。
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